Now Hiring - Telesales Specialist-Phoenix-Based Hybrid in Phoenix, AZ

PrePass is a Software as a Service (SaaS) and technology solutions company in the transportation industry and the leader in the trucking weigh station, toll bypass, and software space. Now more than ever, we are proud to be a part of helping transportation companies get critically needed goods to their destination as timely and safely as possible. We help states and transportation companies reduce traffic, fuel usage, safety risk, and pollution while increasing productivity! We are continuing to expand our services offerings, and are focused on creating more proactive and efficient approaches to monitor and support our services, and our customers. PrePass, with 325+ employees (and growing), was recently purchased by our main client of 30+ years, the PrePass Safety Alliance, and we are excited to be driving the future of technology. Apply today to join the excitement of building a SaaS company, and help shape the direction of our company!

Position Summary

We are seeking a Telesales Specialist to work a hybrid role that will combine time each week working both remotely and at our brand-new gorgeous space in the most sought-after area of downtown Phoenix, Block 23 at Cityscape. The successful candidate will be responsible for taking inbound and outbound calls, research inquiries, assessing customer needs, and communicating appropriate enrollment options. This is a Phoenix-based hybrid role that will have the flexibility to work a combination at home and in the office, a modern, gorgeous space in the most sought-after area of downtown Phoenix, Block 23 at Cityscape.

What We Want You to Do

• Provide an exceptional customer experience through the handling of inbound and outbound calls from potential prospects. Gather information, research, and resolve inquiries in a timely manner.
• Apply your knowledge and expertise of our products and services when responding to telephone inquiries.
• Document customer interactions and create customer profiles.
• Prepare standard reports.
• Ability to work on assignments that contribute to the success of the Inside Sales Team.

Who You Are

• High school diploma or GED.
• Bilingual in Spanish is preferred but not required.
• Strong written and oral communication skills.
• Ability to build rapport with customers.
• Strong organizational skills.
• Ability to balance workload in a fast-paced environment.

Additional Reasons this Job is Amazing

Benefits & Paid Time Off

• Paid Vacation.
• Paid Sick.
• Paid Company Recognized Holidays / Paid Floating Holidays.
• Medical, Dental, Vision that start on date of hire – no waiting period.
• 4 Medical Plans to Select From (one plan option is 100% Employer-Paid for employee-only coverage)!!
• 401(k) plan with strong employer match.
• Employer-paid Basic Life Insurance and AD&D, Long-Term Disability.
• Supplemental Insurance Available.
• Pet Discount Program.
• Legal Discount Program.
• Employee Discount Program.
• Tuition Reimbursement Program.
• Certification Reimbursement Program.
• Internal Advancement Opportunities.

Culture

• Hybrid schedule - combination of remote and onsite in Phoenix office.
• Brand new office located in downtown Phoenix equipped with sit/stand workstations.
• Business casual dress, jeans everyday.
• Surround yourself with those that you can learn from and build your skills.
• Industry-leaders, strong brand.
• Culture that values innovation. For example, opportunity to participate in an “Innovation Contest” with monetary awards and recognition.
• Flexible work schedule.
• Work environment where you have a lot of independence.
• Growth opportunities.
• Centrally located in gorgeous downtown Phoenix; our brand‐new office space was designed to create an employee centric safe work environment!
• Ability to work with a purpose and make an impact on our planet.

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience level:

• Under 1 year

Shift:

• 8 hour shift
• Day shift

Supplemental pay types:

• Commission pay

Weekly day range:

• Monday to Friday

Work setting:

• Hybrid remote
• Office

Work Location: Hybrid remote in Phoenix, AZ 85004